Jennings, G., Mann, S., Tisdale, R., Frankle, E., Bryant, J., & Kirchman, M. (2015). Steps for Building Empathetic Museums. Empathy in Mission and Practice: Why Should We Care, American Alliance of Museums [handout].
Jennings, G., Mann, S., Tisdale, R., Frankle, E., Bryant, J., & Kirchman, M. (2015). Steps for Building Empathetic Museums. Empathy in Mission and Practice: Why Should We Care, American Alliance of Museums [handout].
The Empathetic Museum 