Privacy Policy

The Empathetic Museum is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in compliance with U.S. privacy laws and the General Data Protection Regulation (GDPR) in the European Union.

At The Empathetic Museum, we follow this fundamental privacy principles:

We are thoughtful about the personal information we ask you to provide and the personal information that we collect about you through the browsing of our website.
We store personal information for only as long as we have a reason to keep it.
We aim to make it as simple as possible for you to control what information on our website is shared publicly (or kept private), indexed by search engines, and permanently deleted.
We aim for full transparency on how we gather, use, and share your personal information.

Who We Are and What This Policy Covers

This Privacy Policy applies to information that we collect about you when you use The Empathetic Museums’s website.

Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.

Information The Empathetic Museum Collects

We only collect information about you if we have a reason to do so:

We collect personal information you provide, such as your name, email address, and other contact details when you sign up for our newsletter, download resources, or interact with our website.
We may also collect information automatically, such as IP addresses and browsing behavior, through cookies.

Information You Provide to Us

Basic account information: We ask for basic information from you in order to contact us or for you to download our materials. Such information consists on: name, email, city, state, country.
Public profile information: If you have a WordPress.com account, your username is part of that public profile, along with any other information you put into your public profile, like a photo or an “About Me” description. Your public profile information is just that — public — so please keep that in mind when deciding what information you would like to include.
Payment and contact information: There are various ways in which you may provide us payment information and associated contact information. If you make a payment through our webiste, you’ll provide additional personal and payment information like your name, credit card information, and contact information. We also keep a record of the purchases you’ve made.
Content information: You might provide us with information about you in published content, for example: comment on a blog post that includes biographic information about you, or any media or files you upload, or message sent via our contact and download forms.
Communications with us: You may also provide us with information when you respond to surveys, or sign up for the newsletter. When you communicate with us via form, email, comment on a blog post, or otherwise, we store a copy of our communications.

Information We Collect Automatically

Log information: Our website service collects information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
Transactional information: When you make a purchase through our website, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
Usage information: Like most of the websites, we may collect information about what happens when you use our website, so we can track what pages or posts are been read. This is not linked personally identifiable information.
Location information: Like most of the websites, we may determine the approximate location of your device from your IP address, so we can track where you are browsing our website from. This is not linked personally identifiable information.
Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails. The Empathetic Museum uses cookies and other technologies like pixel tags to help us identify and track visitors, usage, and access preferences for our website, as well as track and understand email campaign effectiveness and to deliver targeted ads.

The information we receive depends on which services you use or authorize and what options are available.

How We Use Your Information

We use your personal information to:

Provide access to resources and content
Communicate updates, newsletters, and other relevant information
Use non-personally identifiable information for demographic analysis, reports, and to improve our content and outreach strategies
Improve our website and services
Comply with legal obligations

Legal Basis for Processing

For users in the European Union, we process your data based on your consent, legitimate interest, or contractual necessity as required under the GDPR.

Sharing Your Information

We do not sell or share your personal data with third parties, except when required by law or with your explicit consent.

With your consent: We may share and disclose information at your direction with your written consent.

Aggregated or de-identified information: We may share information that has been aggregated or de-identified, so that it can no longer reasonably be used to identify you. For instance, we may publish aggregate statistics about the use of our website.

Information that you choose to make public: That means information like your public profile, comments, other content that you make public.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

If you are located in certain parts of the world, including some US states and countries that fall under the scope of the European General Data Protection Regulation (aka the “GDPR”), you may have certain rights regarding your personal information, like the right to request access to or deletion of your data.

European General Data Protection Regulation (GDPR)

If you are located in a country that falls under the scope of the GDPR, data protection laws give you certain rights with respect to your personal data, subject to any exemptions provided by the law, including the rights to:

Request access to your personal data;
Request correction or deletion of your personal data;
Object to our use and processing of your personal data;
Request that we limit our use and processing of your personal data; and
Request portability of your personal data.

You also have the right to make a complaint to a government supervisory authority.

US Privacy Laws

Laws in some US states require us to provide residents with additional information about the categories of personal information we collect and share, where we get that personal information, and how and why we use it. You’ll find that information in this section.

If you are a California resident, you have the right to:

Request information about the categories and specific pieces of personal data we collect, use, and share.
Request that we delete your personal data, subject to certain exceptions.
Opt-out of the sale of your personal data, though we do not currently sell personal data.
Not be discriminated against for exercising any of these rights.

To make a request under the CCPA, please contact us.

Security

While no online service is 100% secure, our website and plugins are getting updated every month (or earlier if needed) to ensure we do as much as possible to protect your personal information from unauthorized access, alteration, or destruction.

Change log

We may update this policy occasionally to reflect changes in our practices or legal obligations. Any changes will be posted on this page.

November 15, 2024: Privacy Policy added.

Contact

For any questions or requests related to your personal data, please contact us.

When you contact us about one of your rights under this section, we’ll need to verify that you are the right person before we disclose or delete anything. For example, if you are a user, we will need you to contact us from the email address associated with your account. You can also designate an authorized agent to make a request on your behalf by giving us written authorization. We may still require you to verify your identity with us.