Like companies, museums develop processes to “reduce risk to the overall organization, but each layer of process reduces the ability to be agile and lean and — most importantly — responsive to new opportunities and threats.” For more insights into how museums respond to change read “Why Companies Do ‘Innovation Theater’ Rather Than Actual Innovation” by Steve Blank: https://hbr.org/2019/10/why-companies-do-innovation-theater-instead-of-actual-innovation

The Empathetic Museum. [@empatheticmuseum] (August 11, 2021). Like companies, museum’s develop processes to “reduce risk to the overall organization, but each layer of process reduces the ability to be agile and lean and — most importantly — responsive to new opportunities and threats.” [Photography]. Instagram. https://www.instagram.com/p/CScAK-LFyty/